Returns & Exchanges

While we hope that you love all your purchases from our store, we understand that it does not always work out! We are happy to accept returns and exchanges 14 days from the date your order arrives at your doorstep. We welcome any full priced items for a full refund on the original form of payment or store credit. To be eligible for a return, your item must be unused and in the condition that you received it. It must also be in the original packaging, unworn, and unwashed, as well as make-up, perfume, smoke, and deodorant free.

Customers are responsible for paying the shipping costs associated with returning items. We will be happy to send you a return label, and shipping costs will be deducted from the amount available for refund. Shipping costs associated with exchanges will be covered by the store. 

All sale items are final sale and may not be returned. Once your return is received and inspected we will send you an email to notify you that we have received your returned item. 

Please email us at pamelajoanboutique@gmail.com to start your return or exchange!